{"id":5067,"date":"2023-07-27T13:08:00","date_gmt":"2023-07-27T13:08:00","guid":{"rendered":"https:\/\/apadmi.com\/insights\/digital-onboarding-in-banking\/"},"modified":"2026-07-23T11:56:57","modified_gmt":"2026-07-23T11:56:57","slug":"digital-onboarding-in-banking","status":"publish","type":"insight","link":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/","title":{"rendered":"Digital onboarding in banking"},"content":{"rendered":"<div\n\tclass=\"overflow-x-clip text-on-background flow-root\"\n\t\t>\n\t<div class=\"wrap:grid wrap:grid-cols-[1fr_minmax(0,90rem)_1fr] *:col-2\">\n\t\t<div class=\"flex flex-col items-center-safe gap-18 md:gap-8 block-inset-x pt-64 pb-64\">\n\t<h1\t\tclass=\"uppercase text-36 md:text-64 leading-none font-black text-balance max-w-3xl text-center\"\n\t>\n\t\tDigital onboarding in banking\t<\/h1>\n\n\t\n\t<\/div>\t<\/div>\n<\/div>\n\n<div\n\tclass=\"overflow-x-clip text-on-background flow-root\"\n\t\t>\n\t<div class=\"wrap:grid wrap:grid-cols-[1fr_minmax(0,90rem)_1fr] *:col-2\">\n\t\t<img\n\tsrc=\"https:\/\/www.apadmi.com\/uploads\/2026\/07\/abstract-orange-architecture-facade.webp\"\n\talt=\"\"\n\tclass=\"object-cover aspect-2\/1 mid:aspect-cinema rounded-16 bg-(--img-avg-color)\"\n\t\t\tdata-brightness=\"dark\"\n\t\tstyle=\" --img-avg-color: #9F3D36;\"\n\/>\t<\/div>\n<\/div>\n\n<div\n\tclass=\"overflow-x-clip text-on-background flow-root\"\n\t\t>\n\t<div class=\"wrap:grid wrap:grid-cols-[1fr_minmax(0,90rem)_1fr] *:col-2\">\n\t\t<div class=\"block-inset-x group\/bodyCopy flex flex-col mid:gap-y-16 max-w-xl box-content mid:mx-auto pt-64 mid:pt-72 pb-64 mid:pb-72\">\n\t\n\t\n\t\t\t<p class=\"text-pretty w-fill font-bold text-16 leading-minimal sm:text-20 not-first:mt-24 mid:not-first:mt-32\">\n\t\t\tThe pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?\t\t<\/p>\n\t\n\t\n\t<div class=\"flex flex-col gap-y-24 w-fill mt-44 mid:mt-24\">\n\t\t\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tLike it or not, financial services businesses are expected to deliver the same pain-free, frictionless experiences customers have come to expect from digital interaction with any brand or service.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tSmartphone pocket power has made it easier than ever to check your balance, transfer money, change currency, trade stocks, make investments. It all sounds simple enough.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tBut while those tasks have become considerably easier, is there a scenario where making them too easy could undermine the trust we put in our financial service providers?<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tAnd whatsmore, why is it still not always as good as it could be? According to a survey of nearly 7,600 European financial services consumers,&nbsp;<a href=\"https:\/\/www.signicat.com\/the-battle-to-onboard-2022\/abandonment-to-financial-service-onboarding-over-the-years\" target=\"_blank\" rel=\"noreferrer noopener\"><u>68% of customers are giving up<\/u><\/a>&nbsp;before they\u2019ve even started because of poor onboarding experiences. And even more worrying is that number has increased by nearly 60% year-on-year.<\/p>\n\n<h2\tdata-slug=\"xn-its-not-easy-making-it-easy-nr5q\"\n\tclass=\"text-balance font-black uppercase text-18 leading-tight sm:text-28 text-start\"\n>\n\tIt\u2019s not easy, making it easy<\/h2>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tThere are many reasons why delivering great digital experiences in financial services can be trickier than other industries, but the three big ones are\u2026<\/p>\n\n<ul\tclass=\"[&amp;_:where(ul,ol)]:ml-20 list-outside pl-20 marker:text-icon-accent marker:font-custom-markers list-bullet! text-16\"\n\t\t>\n\t\n<li class=\"pl-16 text-16 md:text-18 leading-minimal md:leading-[1.4]\">\n\tThe stakes are always high<\/li>\n<\/ul>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tMoney might not grow on trees, but it does make the world go round. Estimates suggest the global economy is approaching 100 trillion USD and banks new and old are the custodians of that. So while Amazon Prime delays or slow broadband might be annoying, glitches in our financial services aren\u2019t really an option.<\/p>\n\n<ul\tclass=\"[&amp;_:where(ul,ol)]:ml-20 list-outside pl-20 marker:text-icon-accent marker:font-custom-markers list-bullet! text-16\"\n\t\t>\n\t\n<li class=\"pl-16 text-16 md:text-18 leading-minimal md:leading-[1.4]\">\n\tThere\u2019s more regulation<\/li>\n<\/ul>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tFinancial Services have to take the pain away from what are less than straightforward processes and all while navigating the regulatory waters of KYC (Know Your Customer) and AML (Anti Money Laundering), among others. Clearly financial services regulation should be more stringent than when someone orders a takeaway, but we all expect the process to be just as easy.<\/p>\n\n<ul\tclass=\"[&amp;_:where(ul,ol)]:ml-20 list-outside pl-20 marker:text-icon-accent marker:font-custom-markers list-bullet! text-16\"\n\t\t>\n\t\n<li class=\"pl-16 text-16 md:text-18 leading-minimal md:leading-[1.4]\">\n\tPeople don\u2019t like managing their money<\/li>\n<\/ul>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tPerhaps most importantly, the biggest barrier is motivation. Tolerance for poor digital experiences is low at the best of times. But that\u2019s even more heightened when it comes to managing your direct debits or checking your overdraft.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tSo financial services businesses have to tread a fine line of making onboarding as easy as everyone expects it to be, while ticking several trust boxes along the way.<\/p>\n\n<h2\tdata-slug=\"the-power-of-trust-and-confidence\"\n\tclass=\"text-balance font-black uppercase text-18 leading-tight sm:text-28 text-start\"\n>\n\tThe power of trust and confidence<\/h2>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\t\u201cThere\u2019s a really important role around trust and confidence,\u201d says Chief Product Officer at Chetwood Financial, Julia McColl. \u201cAcross all age groups,&nbsp; it\u2019s really important to make it really simple, fair and transparent so customers know what decisions they&#8217;re making and what impact it might have on their financial situation.&nbsp;<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\t\u201cThe digital journey for financial services has a complexity to it. There\u2019s the challenge of it not being a retail journey, which is all about speed and ease. And there&#8217;s also this natural, healthy conflict that means you want people to consider certain decisions that are material for them in terms of their financial health.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\t\u201cSo you\u2019re trying to balance this while still having people come out the other end saying \u2018that was a really easy experience\u2019. Because in reality none of us set aside the time to do these tasks &#8211; you\u2019re trying to fit it in at the side of your desk at work or 10 mins before you leave for the airport to go on holiday.\u201d<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tSo how can great digital products help?<\/p>\n\n<h2\tdata-slug=\"be-mobile-and-customer-first\"\n\tclass=\"text-balance font-black uppercase text-18 leading-tight sm:text-28 text-start\"\n>\n\tBe mobile and customer-first<\/h2>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tAt the heart of this dichotomy is of course mobile, and more specifically native applications, which are powerful tools for doing the double job of being both mobile-first and customer-first at the same time.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tIt\u2019s not enough to be product-led. Customer needs have to shape your experience and your duty sits with them. And while reassurance can be provided by adding in a human element, there\u2019s potentially more value in using that for problem-solving once a customer is onboarded. Getting started should and can be as automated as possible.<\/p>\n\n<h2\tdata-slug=\"faces-and-fingerprints\"\n\tclass=\"text-balance font-black uppercase text-18 leading-tight sm:text-28 text-start\"\n>\n\tFaces and fingerprints<\/h2>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tTapping into the biometric data which already exists on devices can really help with this and has&nbsp;<a href=\"https:\/\/www.linkedin.com\/pulse\/8-reasons-you-should-switch-biometrics-authentication-digital\" target=\"_blank\" rel=\"noreferrer noopener\"><u>changed the game for KYC<\/u><\/a>&nbsp;in terms of both ease of use as well as reliability.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tThere are huge cost savings both in reducing documentation, lowering resource and removing the need for in-person verification, not to mention easier compliance.<\/p>\n\n<h2\tdata-slug=\"onboarding-and-ongoing\"\n\tclass=\"text-balance font-black uppercase text-18 leading-tight sm:text-28 text-start\"\n>\n\tOnboarding and ongoing<\/h2>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tKeeping the number of steps required during the onboarding process to an absolute minimum is essential. Make sure data being captured is only what\u2019s needed for KYC, rather than trying to glean extra information which could be done in a cleverer and less cumbersome way later on.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tKYC is also increasingly becoming something that needs to be thought about as part of the ongoing customer journey rather than just at the onboard stage, both from a regulatory perspective and for customer peace of mind.<\/p>\n\n<h2\tdata-slug=\"select-the-right-tech\"\n\tclass=\"text-balance font-black uppercase text-18 leading-tight sm:text-28 text-start\"\n>\n\tSelect the right tech<\/h2>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tYou have to make sure the right technology is in place, whether that\u2019s reviewing the entire stack or creating efficient ways to integrate with legacy systems.&nbsp;<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tInvesting in the right middleware should be considered as less of a sticking plaster solution and more of bona fide solution to shoring up existing systems. By brushing&nbsp;<a href=\"https:\/\/www.businessofapps.com\/insights\/how-to-improve-in-app-customer-onboarding-in-loan-origination-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\"><u>up the back-office<\/u><\/a>, you can significantly improve the customer experience by speeding up decisions, improving communication and making the entire process more straightforward.<\/p>\n\n<p class=\"*:link:underline text-16 md:text-18 leading-minimal md:leading-[1.4] text-start\">\n\tGood Financial Services need to nearly always be quietly brilliant and while great digital products can\u2019t provide all the answers, they can go a long way to creating the necessary levels of trust and ease of use which can bring customers in and keep them coming back.<\/p>\n\t<\/div>\n<\/div>\t<\/div>\n<\/div>\n\n<div\n\tclass=\"overflow-x-clip text-on-background flow-root bg-orange-300\"\n\t\t\tdata-theme=\"orange-light\"\n\t\t>\n\t<div class=\"\">\n\t\t<div\n\tclass=\"py-64 md:py-144 block-inset-x flex items-center justify-center relative isolate overflow-clip js-block-flagship\"\n\tdata-theme=\"default\"\n\t>\n\t\n\t<div class=\"max-w-7xl max-mid:max-w-xl bg-background rounded-28 p-32 flex flex-col md:flex-row gap-32 text-on-background md:items-center w-fill sm:w-fit md:w-fill\">\n\t\t<img\n\tsrc=\"https:\/\/www.apadmi.com\/uploads\/2026\/07\/Apadmi-logo-white-square-rotation.webp\"\n\talt=\"Apadmi logo on an orange background\"\n\tclass=\"object-cover aspect-2\/3 sm:aspect-3\/2 rounded-20 sm:max-w-xl md:max-w-md max-md:mx-auto max-md:w-fill bg-(--img-avg-color)\"\n\t\t\tdata-brightness=\"light\"\n\t\tstyle=\" --img-avg-color: #FC753D;\"\n\/>\n\t\t<div class=\"sm:max-w-xl max-md:mx-auto\">\n\t\t\t<h2\t\t\t\tclass=\"text-36 md:text-44 leading-none font-black uppercase text-balance\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Let&#8217;s build what&#8217;s next<\/span>\n\t<span aria-hidden=\"true\">Let&#8217;s build what&#8217;s next<\/span>\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t<p class=\"mt-20 md:mt-16\">\n\t\t\t\t\tWe work with ambitious organisations to design, build, and scale digital products that solve real problems, improve customer experiences, and deliver measurable impact.\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\n\n\t\t<a\thref=\"\/en-nl\/contact\"class=\"focus:outline-hidden focus-visible:outline-auto transition uppercase leading-none outline-offset-8 disabled:grayscale disabled:pointer-events-none select-none px-24 py-18 rounded-full font-semibold text-16 bg-accent text-on-accent hocus:bg-on-accent hocus:inset-ring hocus:inset-ring-accent hocus:text-accent button max-md:mt-24 md:ml-36 max-md:mx-auto shrink-0\">\n\t\n\t<span class=\"\">\n\t\tContact Us\t<\/span>\n\n\t<\/a>\t<\/div>\n<\/div>\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":1035,"template":"","meta":{"es_utils_meta_schema":"","esPageTheme":"default","esPageBackground":"","footnotes":""},"class_list":["post-5067","insight","type-insight","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Digital onboarding in banking &#8211; Apadmi<\/title>\n<meta name=\"description\" content=\"The pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital onboarding in banking &#8211; Apadmi\" \/>\n<meta property=\"og:description\" content=\"The pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/\" \/>\n<meta property=\"og:site_name\" content=\"Apadmi\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-23T11:56:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/apadmi.com\/uploads\/2026\/07\/abstract-orange-architecture-facade.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/\",\"url\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/\",\"name\":\"Digital onboarding in banking &#8211; Apadmi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/apadmi.com\\\/uploads\\\/2026\\\/07\\\/abstract-orange-architecture-facade.webp\",\"datePublished\":\"2023-07-27T13:08:00+00:00\",\"dateModified\":\"2026-07-23T11:56:57+00:00\",\"description\":\"The pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/#breadcrumb\"},\"inLanguage\":\"en-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-NL\",\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/#primaryimage\",\"url\":\"https:\\\/\\\/apadmi.com\\\/uploads\\\/2026\\\/07\\\/abstract-orange-architecture-facade.webp\",\"contentUrl\":\"https:\\\/\\\/apadmi.com\\\/uploads\\\/2026\\\/07\\\/abstract-orange-architecture-facade.webp\",\"width\":1600,\"height\":900},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/insights\\\/digital-onboarding-in-banking\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.apadmi.com\\\/en-nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Digital onboarding in banking\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/#website\",\"url\":\"https:\\\/\\\/www.apadmi.com\\\/\",\"name\":\"Apadmi\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.apadmi.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/#organization\",\"name\":\"Apadmi\",\"url\":\"https:\\\/\\\/www.apadmi.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-NL\",\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Apadmi\"},\"image\":{\"@id\":\"https:\\\/\\\/www.apadmi.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Digital onboarding in banking &#8211; Apadmi","description":"The pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/","og_locale":"en_US","og_type":"article","og_title":"Digital onboarding in banking &#8211; Apadmi","og_description":"The pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?","og_url":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/","og_site_name":"Apadmi","article_modified_time":"2026-07-23T11:56:57+00:00","og_image":[{"width":1600,"height":900,"url":"https:\/\/apadmi.com\/uploads\/2026\/07\/abstract-orange-architecture-facade.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/","url":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/","name":"Digital onboarding in banking &#8211; Apadmi","isPartOf":{"@id":"https:\/\/www.apadmi.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/#primaryimage"},"image":{"@id":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/#primaryimage"},"thumbnailUrl":"https:\/\/apadmi.com\/uploads\/2026\/07\/abstract-orange-architecture-facade.webp","datePublished":"2023-07-27T13:08:00+00:00","dateModified":"2026-07-23T11:56:57+00:00","description":"The pressure is on to release the pressure. How are digital products making onboarding easier and driving trust in financial services?","breadcrumb":{"@id":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/#breadcrumb"},"inLanguage":"en-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/"]}]},{"@type":"ImageObject","inLanguage":"en-NL","@id":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/#primaryimage","url":"https:\/\/apadmi.com\/uploads\/2026\/07\/abstract-orange-architecture-facade.webp","contentUrl":"https:\/\/apadmi.com\/uploads\/2026\/07\/abstract-orange-architecture-facade.webp","width":1600,"height":900},{"@type":"BreadcrumbList","@id":"https:\/\/www.apadmi.com\/en-nl\/insights\/digital-onboarding-in-banking\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.apadmi.com\/en-nl\/"},{"@type":"ListItem","position":2,"name":"Digital onboarding in banking"}]},{"@type":"WebSite","@id":"https:\/\/www.apadmi.com\/#website","url":"https:\/\/www.apadmi.com\/","name":"Apadmi","description":"","publisher":{"@id":"https:\/\/www.apadmi.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.apadmi.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-NL"},{"@type":"Organization","@id":"https:\/\/www.apadmi.com\/#organization","name":"Apadmi","url":"https:\/\/www.apadmi.com\/","logo":{"@type":"ImageObject","inLanguage":"en-NL","@id":"https:\/\/www.apadmi.com\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Apadmi"},"image":{"@id":"https:\/\/www.apadmi.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/insight\/5067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/types\/insight"}],"author":[{"embeddable":true,"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":3,"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/insight\/5067\/revisions"}],"predecessor-version":[{"id":6801,"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/insight\/5067\/revisions\/6801"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/media\/1035"}],"wp:attachment":[{"href":"https:\/\/www.apadmi.com\/en-nl\/wp-json\/wp\/v2\/media?parent=5067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}